Return Policy

1. Return Eligibility

• Items must be returned within 30 days of the delivery date.
• Products must be unused, in their original packaging, and with all tags attached.
• Certain items, such as clearance or personalized products, are non-returnable.

2. How to Initiate a Return

• To start a return, please contact our customer service team at support@example.com or call us at (123) 456-7890.
• Include your order number and the reason for the return in your request.

3. Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $50, as we cannot guarantee that we will receive your returned item.

4. Refund Process

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.

5. Exchanges

• If you need to exchange an item for a different size or color, please return the original item and place a new order for the desired item.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 7 days of receipt for a replacement or refund.

7. Contact Us

If you have any questions regarding your return, please contact us:

Email: support@example.com

Phone: (123) 456-7890